Privacy Note
PRIVACY AND PERSONAL DATA PROTECTION STATEMENT
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AND ICE C.M.P.C. (“Company,” “we,” “us,” “our”) recognizes that the security of your personal data is extremely important and is committed to respecting your privacy and protecting your personal data.
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This rivacy and Personal Data Protection Statement (“Statement”) describes how the Company uses your personal data, as well as the measures taken to protect and securely retain it. This Statement applies to you if you participate in our promotional activities, purchase our products, or otherwise interact with us, including through this website.
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Please take a moment to review this Statement in detail. If you are already our customer, you may find more details on how we use your personal data in your contract with the Company. Additional information, highlighting specific uses of your personal data and giving you the option to opt in or out, may be provided at the time your personal data is collected.
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1. Who We Are
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The purpose of this Statement is to inform you about the types of personal data the Company collects, the purpose and manner of its processing (collection, storage, use, transfer), the protection and security measures we have adopted, as well as the rights data subjects have under this processing, which in any case is carried out in a reliable and transparent manner. Given the collection and processing of personal data, the Company is strongly committed to processing such data in accordance with the General Data Protection Regulation (GDPR), Greek data protection laws, and any other relevant legislation or code of conduct pertaining to personal data protection (hereinafter collectively referred to as “Data Protection Laws”).
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AND ICE C.M.P.C. operates as a modern enterprise in Greece, offering its products in both Greek and international markets. The Company, with VAT No. [INSERT VAT], is headquartered at OT 51 - DA 9B, VI.PE. Sindou, 57022 Industrial Area of Thessaloniki, and is supervised by the Hellenic Data Protection Authority (HDPA).
2. Data We Collect
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We collect and process the personal data you provide us on the following legal bases:
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Legitimate interest, as required to fulfill the services we provide.
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Legal obligation, for our compliance with applicable laws and regulations.
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Consent, which you may revoke according to your rights.
We do not process personal data without your consent, unless you are our customer or have voluntarily provided your data to the Company.
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We do not collect or process personal data of children under the age of 16.
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We only collect the personal data strictly necessary for the proper and complete provision of our products and services (e.g., name, surname, VAT number, phone number, e-mail, address, social media account names, transactional behavior data, etc.). Note that you are responsible for the accuracy of the data you provide to us.
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Examples of personal data processing carried out by the Company include:
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Collecting, processing, and storing your data for complaint management.
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Collecting, processing, and storing your data as a legal obligation, for reasons arising from applicable tax legislation.
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Collecting, processing, and storing your data as a legal obligation, for reasons arising from applicable labor laws.
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Collecting, processing, and storing your data to award prizes within our promotional activities.
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Collecting, processing, and storing your data for our vital interest in analyzing our business performance.
3. Transfer and Disclosure of Your Personal Data
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We do not sell or transfer your personal data to third parties, except as expressly set forth in this Privacy Statement or where required by law. Specifically, for the provision of our services, we may share your data with certain third-party companies acting on our behalf (as processors), for the purpose of providing optimal services to you (e.g., shipping companies, communication/marketing service providers, accounting and consulting firms, etc.). The Company ensures that these partner companies process your data under contractual clauses that limit the purpose of processing and in accordance with the appropriate technical and organizational measures required by the GDPR.
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We do not transfer your personal data to third countries and/or outside the European Union.
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Our website (andice.com) collects the following cookies:
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Α. Strictly Necessary Cookies
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Required for the basic functionality of the website and cannot be deactivated. You can set your browser to block these cookies, but parts of the site may then not function properly.
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Β. Analytics and Statistics Cookies
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Enable us to measure website traffic and track traffic sources, helping us to know which products or activities are popular.
Γ. Advertising and Marketing Cookies
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Usually set by our partners and used to build a profile of your interests, displaying relevant ads. If you do not want these cookies, you will not receive targeted ads.
Our website informs you about the use of cookies upon your entry.
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Security Measures
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At AND ICE C.M.P.C., we take all necessary measures to ensure information security and protect your data. In particular, we have developed and implemented technical and organizational mechanisms aimed at safeguarding the integrity, availability, and confidentiality of such information.
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5. Data Retention Period
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We collect and retain your personal data for as long as is required based on:
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the contractual relationship we have with you,
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the law,
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or any specific policies we have communicated.
If you have consented to the use of your data for marketing purposes, we will retain your data until you request otherwise or revoke your consent.
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6. Your Rights
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At AND ICE C.M.P.C., we recognize and safeguard the following rights:
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Right to transparent information (Articles 12, 13, 14 GDPR).
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Right of access (Article 15 GDPR) to your personal data we have collected.
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Right to rectification (Article 16 GDPR) of inaccurate personal information.
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Right to erasure (“right to be forgotten,” Article 17 GDPR) of your data. Exercising this right may hinder our ability to continue providing requested services.
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Right to restrict processing (Article 18 GDPR), where possible.
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Right to object (Article 21 GDPR) to the processing of your personal data.
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Right to withdraw consent (Article 7 GDPR) at any time, for processing based on consent. The legality of any processing up to the point of withdrawal remains unaffected.
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Right to lodge a complaint with the competent supervisory authority, namely the Hellenic Data Protection Authority (HDPA), at 1-3 Kifisias Ave., Athens, GR-11523, +30 210 6475600, contact@dpa.gr.
You have the right to exercise these rights by sending an email to the Company’s Legal Department at gdpr@andice.com or by post to OT 51 - DA 9B, VI.PE. Sindou, 57022 Thessaloniki, Greece. Please ensure you include the appropriate proof of identity with your request, noting that the Company reserves the right to request additional information to verify your identity.
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7. Filing Complaints
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At AND ICE C.M.P.C. manages your data in accordance with this Statement and the applicable legislation. If, however, you wish to file a complaint on this matter, you reserve the right to submit it to the Hellenic Data Protection Authority (HDPA).
USEFUL CONTACT DETAILS
Role | Name | Address | Telephone | Email |
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Supervisory Authority | Hellenic Data Protection Authority (HDPA) | 1-3 Kifisias Ave., GR-115 23,
Athens | +30 210 6475600 | contact@dpa.gr |
Data Controller | AND ICE C.M.P.C. | OT 51 - DA 9B,
VI.PE. Sindou,
57022 Thessaloniki | +30 2310.796.686 | info@andice.com |